When you try to transfer photos or videos on Windows and you get this message: “Device is unreachable.” Here is how you fix this issue so you can freely transfer your medias.

  1. make sure your phone is not connected to computer.
  2. Go to Settings.
  3. Go to Photos.
  4. Where it says “Transfer to Mac or PC” – change from Automatic to Keep Originals. That’s all.

For All Macs

This is for all Apple Devices including tablets.